Usually, you are having an issue logging in due to two things:
1. Your password isn't working - the fix? Change your password by clicking "Forgot My Password" and reset it.
2. You used a different email when you first purchased or created an account and are trying to log in with another one. Always check that you are using the email you first signed up with.
Once you log into the platform, you can click the icon in the top left and choose "My Account".
Under the "My Account" area, you can access a host of information, including your order history, billing details, and certificates.
To access your billing details, click on your name or picture in the top right of the header and select My Account. Then select the Billing tab.
There are two parts to updating your current plan.
1. You must cancel your current plan under Your Account > Billing.
2. You must then navigate to the Anxiety Training Community Membership sales page, choose the new plan, and purchase it again at the new level/rate. If you have a coupon code, you will enter it at this time also to receive any discount.
This completes the process of updating your plan.
If you have successfully logged in and don't see your purchased course on your dashboard, please double-check the email under which your receipt was sent and the email you are logged in with. Sometimes, an email is used when purchasing and swapped when logging in.
The passing grade for our assessments and quizzes is 80%. You must complete 100% of the curriculum and have passed the quizzes in order to receive both the certificate and credits allotted (depending on your course).
